It looks as if we are going to need a 3 phase electricity supply due to the load that the ground source heat pump is going to put on the electricity supply. The calculations have been done by NuHeat (the ground source heat pump supplier) and it has been recommended that we use a 24Kw unit. It is possible to use two smaller units, each running on a single phase supply, but using a single unit is both cheaper and takes up less space.
So the challenge now is to get a 3 phase supply to the property. This is arranged through Northern Power Grid (www.northernpowergrid.co.uk) who provide the supply rather than E.on or EDF who you might actually provide you with a bill. I filled in an application form online to request the supply. There were quite a few questions that I needed help from the heat pump supplier to answer. But with a few exchanges of emails, it was all sorted. Once the request is submitted, it takes around 5 weeks to get a quote for the work.
In discussions with Richard the builder it turns out that it might be a good idea to get the single phase supplies altered too. Currently, the electricity supply comes in via a pole and then a couple of cables attached to the outside of the property. The supply then runs along the front of the property to two separate electricity meters – 0ne in number 8 and one in number 10. The obvious thing to do is to remove one of the meters and then move the remaining meter to the new utility room (yet to be built) and in the process bring the cable from the pole underground to the utility room. This removes the need for an ugly electricity cable across the front of the property.
I rang Northern Power Grid to see what I need to do to get the single phase supply moved. As luck would have it, it appears that I already put in a request for one of the electric meters to be removed on the application form of the 3 phase supply. It appears that I had forgotten about it (blame my age). Anyway, the request for the 3 phase supply, disconnecting one of the single phase meters and putting the cables underground has now been added to a single job request.
This is a major result as it simplifies a number of requests into one. Nice one Northern Power Grid!